.png "Daily Jobs"){kind=logo}
ICEA Lion Group is one of the largest and most reputable insurance and financial services companies in East Africa. With decades of experience, they are committed to helping individuals protect and grow their wealth through innovative financial solutions. They are currently seeking a dynamic and results-oriented Business Development Officer to focus on their commercial business segment in Nairobi.
ICEA Lion Group is looking for a proactive and skilled Business Development Officer to cultivate strong relationships, manage quotations, and negotiate with intermediaries and clients to drive business growth and renewals within the commercial sector.
Business Development Officer - Commercial - ICEA Lion Group
Job Overview
Positions Available: 1
Employment Type: Full Time
Deadline: Not Specified
Salary: Not Specified
Job Summary
The Business Development Officer will be responsible for developing and maintaining strong relationships with intermediaries and clients, managing the quotation process, and negotiating terms to achieve business production, growth, and high renewal rates within the commercial insurance sector.
Roles and Responsibilities
- Providing and sending competitive quotations to prospects.
- Preparing risk registers for various clients for underwriting purposes.
- Consulting on the most effective insurance cover for specific needs, considering various factors.
- Setting up meetings and delivering compelling presentations to potential clients.
- Developing and maintaining strong working relationships with intermediaries and existing customers.
- Ensuring credibility with clients by possessing detailed knowledge of current market conditions and competitors' products.
- Delivering excellent customer service by responding promptly to client queries and concerns.
- Providing market feedback and intelligence to management.
- Sending out renewal instructions two months in advance.
- Maintaining a regular and accurate updated database of all prospective and closed businesses and submitting monthly reports to managers.
- Ensuring strict adherence to practices, procedures, and policies outlined in the business development operational manual, including the Code of Ethics.
- Maintaining and updating all forms of business contacts.
- Gathering customer service feedback and reporting on intellectual and operational issues raised by clients.
- Preparing regular management reports.
- Managing Broker/Agents' social forums to enhance relationships and reward good performance.
- Managing exhibition stands and corporate sponsorships.
- Willingness to undertake out-of-town travel to source, renew, and collect premiums.
Requirements
- Bachelor's Degree in Business or a related discipline from a reputable university.
- COP (College of Insurance) certification, with Sales & Marketing being an added advantage.
- At least three (3) years of experience in sales and marketing.
- Appreciable understanding of the Kenyan insurance market, the prevailing business environment, and competitor products.
- Good customer relationship management skills (both internal and external customers).
- Strong communication skills, both written and verbal.
- Self-motivated with the ability to work independently and as part of a team.
- Good organizational and time-management skills.
- Positive attitude, self-motivated, self-driven, and able to work with minimal supervision.
- Good negotiation and persuasive skills.
- Confidence in presenting to large groups of people.
- Trustworthiness and discretion when handling confidential information.
- A smart appearance and professional manner.
- Strong attention to detail, ability to multitask, and performance-oriented.
- Proficient knowledge in IT.
Method of Application
Interested and qualified candidates should apply through the ICEA Lion Group career portal:
📌 Note: Only shortlisted candidates will be contacted.